Production Time Information

Each Willow Lane wood sign is handmade specifically for you.  Please ensure to double check the size, frame and color options you have selected prior to checkout.  If you notice an error in your selection directly after checking out, please send an email to mywillowlane@gmail.com within 1 hour of placing your order to ensure changes can be made.  Otherwise, your sign will be completed and shipped to your specified delivery location as originally ordered.

Our current processing time is 1-2 weeks from the time the order has been received to the time it is dropped off to be shipped.  The processing time does not include shipping times.  Shipping time to most locations across Canada is 1-2 weeks depending on the time of year and shipping option selected.

If you choose a non-tracked option at checkout for shipment of your order, Willow Lane is not responsible for any products that have not been received by the buyer.  It is recommended to choose tracked shipping so that both the buyer and seller may monitor the product during delivery.